Shipping policy

TIMETABLE & ELEGANT DELIVERY TO YOUR DOOR

At GOLDEN PLAN PTY LTD, we know how eager you are to wear your new favorite pieces. We take immense care in inspecting, packaging, and shipping every bracelet, necklace, and pair of earrings quickly and safely.

1. SHIPPING RATES & STRUCTURE

We offer straightforward, cost-effective shipping choices across all orders:

Order Total	Shipping Cost
Orders $10.00 USD and above	FREE SHIPPING
Orders under $10.00 USD	$5.99 USD Flat Rate

2. PROCESSING & TRANSIT TIMELINES

• Handling Time: All orders are carefully checked and packed within 1 to 3 business days (excluding weekends and official holidays).

• Estimated Transit Time: Standard delivery typically takes 7 to 15 business days, depending on your destination address and local postal handling speeds.

• Order Tracking: Once your package dispatches, you will receive an email confirmation containing a tracking link to follow your parcel's real-time progress online.

3. ADDRESS ACCURACY

Please double-check your delivery address during checkout. GOLDEN PLAN PTY LTD is not responsible for failed or delayed deliveries resulting from incomplete or inaccurate address details provided by the buyer. Re-shipping costs for returned packages will be the customer's responsibility.

4. LOST OR DAMAGED SHIPMENTS

If your tracking code indicates "Delivered" but you cannot locate your package, check around your property or contact your local mail carrier. If your shipment arrives damaged during delivery, reach out to Jason Walker immediately at [email protected] with photo evidence so we can assist you promptly.