Shipping policy
Shipping Policy
Effective Date: September 17, 2026
At TidyLoom.shop, we carefully prepare each jewelry order to ensure your earrings, necklaces, and bracelets arrive safely and beautifully packaged.
1. Shipping Rates
We provide:
- Free shipping on eligible orders
- Orders under $10 USD will incur a $5.99 USD shipping fee
Shipping charges will be calculated and displayed during checkout.
2. Order Processing Time
Orders are typically processed within:
1–3 business days
Processing includes:
- Order verification
- Product preparation
- Quality inspection
- Packaging
Orders are not processed on weekends or major holidays.
3. Delivery Time
After processing, estimated delivery times may vary depending on:
- Shipping destination
- Carrier delays
- Weather conditions
- Holiday periods
Customers will receive tracking information when available.
4. Tracking Information
Once your order ships, tracking details will be sent to the email address provided during checkout.
Please ensure your shipping information is accurate before completing your purchase.
5. Lost or Delayed Packages
While we work with reliable shipping providers, delays may occasionally occur.
Customers should contact us if:
- Tracking shows no movement for an extended period
- Package is marked delivered but not received
- Shipping information appears incorrect
We will assist in reviewing the situation.